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Q: Which browser should I be using?
A: We recommend you view the site in Netscape 4.0
or Microsoft Internet Explorer 4/5.
Copies of the latest browsers may be downloaded from the Netscape and Microsoft sites.
You can view the site with Netscape 3/IE3, but the user experience is vastly improved by using versions 4 or above.
We recommend you avoid viewing the site with versions 2 of the above browsers.
Q: What is the optimal colour setting on my machine?
A: We strongly recommend that you view the site with a colour depth of at least 1000.
Settings below this figure will produce grainy pictures, and are not recommended for the Dulux web site.
Q: What factors affect download time?
A: Downloading pure text is the fastest process, but providing all the pictures and images which
together comprise a page can take a little more time. We have optimised our pages for a speedy download,
and most of the regular background and navigation images need to be downloaded once only and are
then cached in your machine's memory.
Q: Why is the Internet slower at some times rather than others?
A: The greater the traffic on the Internet, the slower the response times.
The slowest times tend to be during the afternoon UK time, when the North Americans log on and start work.